Store Policy

This Privacy Policy describes how and when PrinceCollectionLDN (“I”, “me”, “my”) collects, uses, and shares information when you purchase an item from PrinceCollectionLDN , contact me, or otherwise use my services through Etsy.com or its related sites and services. By purchasing an item from PrinceCollectionLDN or interacting with my shop, you agree to this Privacy Policy.

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorise Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product you’re ordering (e.g., patches). You may also choose to provide additional personal information, such as customisation requests, when contacting me directly through Etsy Messages.

Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
To provide my services: I use your information to fulfill your order, process payments (via Etsy), ship your patches, and provide customer support.
With your consent: If you opt in to receive marketing messages (e.g., shop updates or promotions), I may use your email address to send you newsletters or promotional content. You can withdraw consent at any time by unsubscribing.
To comply with legal obligations: I may retain information as required by tax laws or to resolve disputes.
For legitimate interests: I use your information to improve my services (e.g., analysing order trends) and to comply with Etsy’s Seller Policy and Terms of Use, provided these interests do not override your rights.

2. Information Sharing and Disclosure
I share your information only as necessary to provide my services or comply with legal requirements:
Third-party service providers: I may use third-party services (e.g., shipping providers like Royal Mail or printing services for custom orders) to fulfill orders. These providers receive only the information necessary to perform their services (e.g., your name and address for shipping).
Legal compliance: I may disclose your information if required by law, such as in response to a court order or to comply with tax obligations.
Business transfers: If PrinceCollectionLDN is sold or merged, your information may be transferred to the new owner, and I will notify you of such changes.

3. Transfers of Personal Information Outside the EU
If you are in the EU and I transfer your personal information outside the EU (e.g., to a non-EU shipping provider or if I use a cloud service like Google Cloud), I ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data in accordance with GDPR requirements.

4. Data Retention
I retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for order fulfillment, tax compliance, or resolving disputes. For example, I may keep order details for up to 7 years to comply with UK tax laws. When your information is no longer needed, I securely delete or anonymize it.

5. Your Rights
If you are in the EU, you have the following rights under GDPR:
Access: You can request a copy of the personal information I hold about you.
Rectification: You can ask me to correct inaccurate or incomplete information.
Erasure: You can request deletion of your personal information, subject to legal obligations (e.g., tax records).
Restriction: You can ask me to restrict the processing of your information in certain cases.
Portability: You can request your data in a structured, commonly used format.
Objection: You can object to the processing of your data for marketing or other purposes based on legitimate interests.

Withdraw consent: You can withdraw consent for marketing communications at any time.

To exercise these rights, contact me at contactprincecollection@gmail.com. If you have concerns, you have the right to lodge a complaint with a supervisory authority, such as the UK Information Commissioner’s Office (ICO).

6. Marketing Communications
I will only send you marketing emails (e.g., shop updates or promotions) if you have given express consent, such as opting in via the Website or an email request. You can unsubscribe at any time using the unsubscribe link in my emails or by contacting me directly.

7. Cookies and Tracking
PrinceCollectionLDN operates through a website, which uses cookies and similar technologies for site functionality, analytics, and personalised advertising. 

8. Updates to This Policy
I may update this Privacy Policy to reflect changes in my practices or legal requirements. The updated policy will be posted on my shop with the “Last updated” date. If changes are significant, I will notify you via email.

9. Contact Me
For questions or to exercise your GDPR rights, contact me via Etsy Messages at https://princecollection.co.uk  or email me at contactprincecollection@gmail.com. 

Note: This policy applies only to PrinceCollectionLDN’s practices. If you’re unsure about GDPR compliance or local laws, I recommend consulting a legal professional.