Help Center

Delivery dates are estimates and not guaranteed. To avoid disappointment, please order well in advance if you need your item by a specific date.

We can't change the delivery address once the postage label is generated. Please contact us ASAP for advice. Ensure you provide the correct address when ordering.

Measure your dog’s chest girth (widest part of the ribcage), neck girth, and back length (base of the neck to the base of the tail). Compare these to our size chart. If between sizes, choose the larger size for comfort. Need help? Contact our support!

If you order the wrong size, we’re happy to exchange it. However, postage costs for returns and reshipping are your responsibility. To avoid this, measure your dog carefully and check our size chart before ordering. Need help? Just ask—we’re here to assist!