Shipping & Returns
Fast Shipping Guaranteed
At Princecollection, we take pride in our fast shipping guaranteed. We ensure that your orders are promptly processed and delivered to you in no time. Our shipping methods are reliable, and our packaging is carefully done to protect your items during transit. We offer competitive shipping costs to provide you with the best value for your money.
We are committed to building trust with our customers and providing a seamless shopping experience. Shop with us and experience the convenience of fast and reliable shipping!
Hassle-Free Returns and Exchanges
At Prince Collection (princecollection.co.uk), we aim for your satisfaction. Here's our simple returns and exchanges policy.
Key Rules
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Returns/Exchanges: Allowed for faulty, damaged, or incorrect items. No returns for change of mind.
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Timeframe: Initiate within 30 days of delivery. Items must be in original condition.
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Shipping: You cover return postage (we cover if our error). We ship exchanges free.
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Condition: Return unused with packaging/tags. You're liable for any value loss from damage/wear, as agreed post-inspection.
How to Return
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Email [contactprincecollection@gmail.com] with order details and photos.
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Get return instructions/address.
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Ship via trackable method.
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We'll inspect (3-5 days) and refund/exchange (5-7 days) to the original payment.
Original shipping is non-refundable unless our fault. Non-returnable: personalised/perishable items.
Questions? Contact [support@princecollection.co.uk].
Effective October 10, 2025. Subject to change.